Toy Story Jessie Toddler Costume - 1.0 out of 5 stars from 1 customer reviewsWRONG PRODUCT INFORMATION
PRODUCT DESCRIPTION IS FOR TWO SIZES - COSTUME CAN ONLY BE ONE SIZE - PLEASE CORRECT THE DESCRIPTION AS THIS IS THE ONLY COSTUME AVAILABLE WITH FREE SHIPPING
I CALLED CUSTOMER SERVICE TO DETERMINE WHICH SIZE THE COSTUME ACTUALLY IS, AND WAS TOLD IT WAS BOTH - WHICH IS OBVIOUSLY NOT POSSIBLE (SIZE SMALL WOULD FIT A CHILD UP TO 8 YEARS OLD, SIZE XS A 3 YEAR OLD). I WAS THEN TOLD I WOULD JUST HAVE TO ORDER THE ITEM AND IF IT WAS THE WRONG SIZE THEN RETURN IT. OBVIOUSLY FOR HALLOWEEN, TIME IS OF THE ESSENCE AND THIS IS NOT A GOOD SOLUTION.
I THEN INQUIRED IF THEY WOULD CREDIT ME SHIPPING COSTS FOR ORDERING THE SAME PRODUCT (WITH SIZE OPTIONS) AND THEY WOULD NOT.
I LOVE AMAZON, AND THIS IS THE FIRST TIME I'VE BEEN REALLY TICKED AT THEIR (LACK OF) CUSTOMER SERVICE.
UNACCEPTABLE - CHANGE THE DESCRIPTION OR OFFER FREE SHIPPING ON THE CORRECT ITEMS.
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